Returns Policy
If you are not completely satisfied with your items then you can return them to Sgt Prepper Shop within 30 days of delivery. Damaged items or faults need to be reported within 48hrs of delivery.
Please return to:
Sgt Prepper Shop
10 California
Witton Park
Bishop Auckland
DL14 0DR
Please include a note with your order number and the reason for returning each item.
Shipping
We ship to virtually any address in the UK, with all orders currently sent via Royal Mail.
Orders over £60 qualify for free standard delivery. For orders under £60, a flat £3.95 shipping fee applies.
We aim to ship your item within 2–4 working days, and once your order is placed, we’ll provide an estimated delivery date based on stock availability and your selected shipping option.
IMPORTANT
As of 6th April 2022, if you have bought an age restricted item such as a knife or an axe, your delivery driver will require you to show ID as proof of age as per The Offensive Weapon Act 2019.